Shipping policy
ANÉTIEL — Shipping Policy
Last updated: October 22, 2026
At ANÉTIEL, we believe a little luxury should be worth the wait. We’re committed to getting your new favorite pieces to you as smoothly as possible.
Shipping Destinations
We currently ship within the United States.
International shipping is not available at this time.
Shipping Rates
- Standard Shipping: $4.99 on orders under $50.
- Free Standard Shipping: Available on orders of $50 or more.
Shipping eligibility and charges are calculated at checkout. Any applicable taxes are displayed before you complete your purchase.
Processing and Delivery Times
At ANÉTIEL, every order is carefully prepared before shipment.
Most orders are processed within 1–3 days, although additional processing time may be required during busy periods or due to product availability.
Standard shipping typically takes 5–9 days after dispatch.
Please allow approximately 6–12 days for processing and delivery under normal conditions. Delivery times are estimates and are not guaranteed.
Occasional delays may occur due to carrier operations, holidays, weather, or other circumstances beyond our control.
If your order contains multiple items, they may arrive in separate packages.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Tracking updates may take some time to appear after your package is dispatched.
Multiple Shipments
Some ANÉTIEL products are fulfilled through different shipping partners. If your order contains multiple items, they may arrive in separate packages or on different dates.
You will not be charged additional shipping fees beyond the amount shown at checkout for your original order.
Shipping Delays
Although we aim to deliver orders within the estimated timeframe, delays can occur due to supplier processing, carrier operations, weather, holidays, or other unexpected circumstances.
If your order is significantly delayed, please contact us so we can investigate.
Incorrect Shipping Addresses
Please double-check your shipping address before completing your order.
If you notice an error, contact us as soon as possible. We will try to update the address before shipment, but changes cannot be guaranteed once an order enters processing.
If an order cannot be delivered because of an incorrect address supplied at checkout, additional shipping charges may apply where permitted by law.
Lost, Damaged, or Missing Packages
If your package is lost, arrives damaged, or contains an incorrect item, please contact ANÉTIEL Customer Support.
Include your order number and a description of the issue. Photos of damaged items and packaging are helpful when available.
We will investigate with our fulfillment partners and shipping carriers and provide an appropriate resolution in accordance with applicable consumer protection laws.
Contact Us
For shipping questions or order assistance, contact:
ANÉTIEL Customer Support
Email: support@anetiel.com
Thank you for shopping ANÉTIEL.
Everyday luxury. Unapologetically bold.