Terms of service
ANÉTIEL — Terms of Service
Last updated: October 22, 2026
1. Overview
Welcome to ANÉTIEL! Throughout these Terms of Service, “we,” “us,” and “our” refer to ANÉTIEL.
By visiting our website or purchasing from our store, you agree to these Terms of Service and our applicable store policies. Please read them carefully before placing an order.
Our online store is powered by Shopify, which provides the e-commerce platform we use to offer our products and services.
2. Products and Availability
ANÉTIEL offers jewelry and fashion accessories through our online store.
We make reasonable efforts to display product descriptions, colors, photographs, and pricing accurately. However, colors may appear slightly different depending on your screen settings, lighting, and product variations.
Product availability, pricing, and descriptions may change without notice. We reserve the right to discontinue products or limit quantities where permitted by law.
3. Orders and Payments
By placing an order, you agree to provide accurate and complete billing, shipping, and contact information.
All prices are displayed in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges will be shown during checkout.
Submitting an order does not guarantee acceptance. We may cancel or decline orders for legitimate reasons, including product unavailability, suspected fraud, or pricing errors. If payment has already been collected for an order we cannot fulfill, we will issue an appropriate refund.
Payments are processed through the payment methods available at checkout.
4. Shipping and Delivery
We currently offer shipping to eligible addresses within the United States.
Shipping rates and estimated delivery times are provided during checkout and explained in our Shipping Policy.
Delivery estimates are not guaranteed. Delays may occur due to carrier operations, supplier processing, holidays, weather, or other circumstances beyond our reasonable control.
If your order is delayed, lost, or arrives damaged, please contact us so we can investigate and provide an appropriate resolution.
5. Returns and Refunds
Eligible items may be returned in accordance with our Return & Refund Policy, including our 14-day return request window.
Certain items may be excluded from discretionary returns for hygiene or other stated reasons, subject to applicable law.
Please review our Return & Refund Policy before purchasing.
Nothing in these Terms limits rights or remedies that cannot legally be excluded.
6. Jewelry Care and Product Use
To help preserve your jewelry, follow any care instructions provided with your purchase.
Exposure to water, perfumes, lotions, chemicals, and excessive friction may affect certain finishes and materials.
Product materials and specifications are described on individual product pages. Customers with known metal sensitivities should review the listed materials before purchasing.
7. Intellectual Property
The ANÉTIEL name, original website content, branding, graphics, and other materials owned by ANÉTIEL may not be reproduced or used commercially without authorization, except as permitted by law.
Third-party trademarks and content remain the property of their respective owners.
8. Prohibited Uses
You agree not to use our website to engage in unlawful activity, submit fraudulent orders, interfere with website security, distribute malicious software, or infringe the rights of others.
We may restrict access or decline transactions involving misuse of our services, subject to applicable law.
9. Third-Party Services
Our website may use third-party providers for payment processing, fulfillment, shipping, analytics, and other business operations.
These providers may have their own terms and privacy practices. Our Privacy Policy explains how personal information is handled in connection with our store.
10. Website Availability and Liability
We work to maintain accurate information and reliable access to our website, but cannot guarantee uninterrupted service or that the website will always be free of technical errors.
To the extent permitted by applicable law, ANÉTIEL is not responsible for indirect or consequential losses arising from use of the website.
Nothing in these Terms excludes liability or consumer protections that cannot lawfully be excluded.
11. Privacy
Your privacy matters to us. Please review our Privacy Policy for information about how personal data is collected, used, and shared.
12. Changes to These Terms
We may update these Terms of Service to reflect changes to our business, website, or applicable requirements.
Updated terms will be posted on this page with a revised effective date. Changes will not retroactively remove rights that have already accrued.
13. Governing Law
These Terms are governed by applicable laws of the United States and the State of California, subject to any mandatory consumer protection laws that apply.
14. Contact Information
For questions about these Terms of Service or your order, contact:
ANÉTIEL Customer Support
Email: support@anetiel.com
Business mailing address: [Insert appropriate business mailing address, if required]